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Sustainability Report 2017 and acquisition of certificates and awards

Fraport Slovenija is well aware that as part of the aviation industry in its active role in providing public interest in safe, regular and undisturbed air traffic, the company significantly affects the environment in the economic, social and environmental aspects. Part of our sustainable pledge is also our annual sustainability report where we systematically and transparently collect all our endeavours in line with the envisaged sustainable development. The report is prepared in line with GRI (Global Reporting Initiative) Standards.

The forecasts made in last year’s sustainability report have become reality. In 2017 we surpassed the previous record number of passengers and handled the most cargo by that time. All further company’s objectives will be implemented by the company’s employees under the new name Fraport Slovenija, which was the final step to the integration of Aerodrom Ljubljana into Fraport Group. The year was marked by events having a lasting impact on the company’s performance. In 2017 the new by-pass road or the access road to the airport was completed, a new strategy of the company’s operations was adopted and the company entered a new investment cycle. Our primary investment is the new passenger terminal which is scheduled to be opened in 2020. By doing so, the company wishes to adjust its basic infrastructure to the current needs of traffic growth and, above all, to raise the level of services for all users of our airport services. This investment means an introduction into the implementation of the company’s strategy which is based on four basic pillars of future business development: aviation, commercial services, cargo, and Aviation Academy. The implementation of the new company’s strategy will positively affect our competitive position among the neighbouring airports. Above all, it will enable passengers a much greater range of good quality services. The above described business development will be directed through the prism of sustainability policy.

Sustainability Report 2017 [click on cover]

The implementation of the four strategic development pillars of the company is also facilitated by the update of the Master Plan. The Master Plan for the period 2010-2040 was drawn up in 2010 on the basis of the results of the high rate of traffic growth in the preceding years. The global economic crisis which followed and the process of the sale of the airport subsequently had a significant effect on transport indices and the dynamics of the investment projects. The main differences in the updated Master Plan relate to lower forecasts of passenger traffic and aircraft and cargo movements. and thus the integration of the air and railway systems, and the possibility of building a multimodal logistics centre. The area between the runway and the motorway is now (we have abandoned the planned high-speed rail line past the airport) planned for the long-term development of the airport (second runway and ancillary services). The investment values and design of the phases of the individual structures have also been changed.

 

In 2018 we successfully renewed our Level 2 Airport Carbon Accreditation (ACA) Certificate for the third time; the ACA is a scheme that aims to reduce greenhouse gas emissions at European airports. Last year our absolute CO2 emissions fell by 10% on the average over the previous three years (2014–2016). Taking passenger numbers and cargo tonnage into account, emissions per individual passenger and per 100 kg of cargo in 2017 were down 25.1% and 28.9% respectively on the 2014–2016 average. The main reason for a significant reduction in relative carbon footprint is almost 20% or 23% growth in passenger or cargo traffic in 2017. In 2018, we successfully passed an external audit for the transition to the new version of the environmental ISO 14001 standard, thus obtaining a Certificate ISO 14001: 2015 and an external audit for the renewal of the EGO Certificate (European Green Office). In the framework of the EGO project, we also upgraded the measures from our Mobility Plan and purchased additional company’s bikes and introduced the rule for the exclusive use of an electric vehicle for business trips to Ljubljana and Kranj, which will make a significant contribution to reducing the carbon footprint from business trips.

          

At this point, the acquisition of the Aerodrome Certificate and Aerodrome Operator Certificate should also be mentioned. Airport certification has been one of our most relevant projects in recent years. Fraport Slovenija project team ofexperts had been managing the project for over three years, while the deadline for obtaining the certificate was 31st December 2017. Civil Aviation Agency of the Republic of Slovenia, the national competent authority for certification and supervision of aerodromes, granted the airport with the Aerodrome Certificate and the Aerodrome Operator Certificate on 18th December 2017. Upon obtaining the certificate we also proved that our airport infrastructure, its organisation and airport services, fully comply with the EU and local safety regulations and standards. This certification also proved that we had so far built, maintained and operated the airport correctly mostly by using our own knowledge and efforts, while keeping the level of good quality.

Fraport Slovenija ensure safe and healthy working environment for all employees. In order to achieve even higher quality of occupational safety and health, we started in 2017 with activities for certification of occupational safety system accordingly to ISO 45001 standard. The purpose of this system is much greater transparency of documenting, monitoring legislation and taking responsibilities of individuals, timely identifying risks and providing responsiveness in cases of extraordinary events. In May 2018 we obtained ISO 45001 certificate after a successful external audit of our occupational safety system and become one of the first certified companies in Slovenia and Fraport Group.

In 2018 also our quality management system, which ensures the high quality of our services and focuses on continual improvement and the effectiveness of our operations, passed a successful external audit within Fraport certification group. Results of the audit confirmed that the system is fullfilling all the requirements of the new version of the ISO 9001:2015 standard. In 2017, in addition to checking the satisfaction of our passengers through the mystery shopping method, we also conducted an expanded survey, which revealed our strengths and weaknesses and areas where potential improvements are possible.

Fraport Slovenija is a well aware, that the cornerstone of sustainable development means investing in employees, their knowledge and well-being, thus we continued with the development of our personnel policy and confirmed our status in the category of caring, safe and respectful employer. Fraport Slovenija was again awarded (three awards in a row) for a respectable employer of the year. This year we had also for the first time received the certificate for 1st place for most respectable employer in the transport, procurement and logistics sector. Through a variety of measures we are constantly engaged in ensuring the well being of our staff and their families; our efforts have been rewarded with a full Family Friendly Enterprise Certificate. The certifikate is renewed regurarly and upgraded with new measures.

In 2017 we also formally established Fraport Aviation Academy. Aviation Academy is currently offering 25 trainings in the fields of airport operation, aircraft ground handling, firefighting and rescuing, and crisis response. Several new trainings were developed in 2017. Their development was among others related to the acquisition of the new helicopter simulator. At the end of 2018 we are planning to perform firefighting trainings at Ljubljana Airport, when a new training centre will be completed.

In the future we mainly wish to join knowledge from various aviation fields and to incorporate all the knowledge into a comprehensive educational concept. For this reason, we prepared a new study programme in the field of crisis management in 2017 in cooperation with the Faculty of Organisational Sciences in Kranj of the University of Maribor, and we also established partnerships with several significant stakeholders within the aviation industry.

The Sustainability Report also contains additional data about basic company profile (important events, description of the company’s business operations, safety, protection and security systems), a presentation of the principles of sustainable communication, details of specific projects that demonstrate the company’s sustainable approach towards its employees, passengers, contractors, visitors, suppliers, business partners and the environment, and also our activities relating to social responsibility.

The fact that our reporting on sustainable development and practices is indeed sustainably oriented is confirmed by the Award for the best annual report on sustainable development for 2016, awarded by the Slovenian newspaper Finance.

Zg. Brnik, 9. August 2018